Student will understand business process, silos, systems integration, concepts of enterprise resource planning, supply chain management, and customer relationship management.

Student will understand several ERP modules, ERP implementation life cycle and strategies, software and vendor selection, go-live readiness and post-implementation of ERP , why ERP systems are implemented to include business process re-engineering, and the role of staff, vendors, consultants, and the organization in making the ERP implementation process successful.