The Fundamentals of Social CRM and Social Media Monitoring 4 November 2021

Pembelajar 167
Rating 4.75
Sesi 1 Sesi
Durasi Belajar 60 menit
Level Kursus Intermediate

Int'l Lecture Week 2021
Int'l Lecture Week 2021 (ILW for BINUSIAN Only)

Mitra Pengajar

BINUS Creates

Deskripsi

The lecture will clarify the fundamentals of Social CRM and how social media can support businesses in CRM processes to improve the relationship with customers. As an important step of Social CRM, the lecture will explain the use of social monitoring tools to understand, for example, market trends and customer behavior.

Selengkapnya

Rating

4.8 /5

5		3
4		1
3		0
2		0
1		0

Review

Rated 4 out of 5

Junaidi (verified owner) – 28/08/2022

semoga semakin lama waktu webinarnya terimakasih
Rated 5 out of 5

Joana (verified owner) – 23/08/2022

Kursusnya sedikit membingungkan tapi metode pengajarannya menarik
Rated 5 out of 5

Juan (verified owner) – 11/08/2022

lebih sering adakan kegiatan ini
Rated 5 out of 5

Juan (verified owner) – 01/08/2022

Pengajar yang hebat!