The Fundamentals of Social CRM and Social Media Monitoring 4 November 2021
The Fundamentals of Social CRM and Social Media Monitoring (4 November 2021)
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    Pembelajar 165
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    Rating 4.75
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    Sesi 1 Sesi
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    Durasi Belajar 60 menit
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    Level Kursus Intermediate
  • Int'l Lecture Week 2021
  • Int'l Lecture Week 2021 (ILW for BINUSIAN Only)

Mitra Pengajar

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BINUS Creates

Deskripsi

The lecture will clarify the fundamentals of Social CRM and how social media can support businesses in CRM processes to improve the relationship with customers. As an important step of Social CRM, the lecture will explain the use of social monitoring tools to understand, for example, market trends and customer behavior.

Rating

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Review

  1. Juan (verified owner)

    Pengajar yang hebat!

  2. Juan (verified owner)

    lebih sering adakan kegiatan ini

  3. Joana (verified owner)

    Kursusnya sedikit membingungkan tapi metode pengajarannya menarik

  4. Junaidi (verified owner)

    semoga semakin lama waktu webinarnya terimakasih

The Fundamentals of Social CRM and Social Media Monitoring (4 November 2021)

Gratis

Dengan beli kursus ini, kamu mendapat:

  • Akses kursus 12 bulan
  • Kursus Berbahasa Inggris
  • Kursus terdiri dari 1 sesi
  • Sertifikat setelah menyelesaikan kursus

Diperbarui pada 23/10/2022