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Topic outline

  • Overview of Enterprise Systems

    Student will understand business process, silos, systems integration, concepts of enterprise resource planning, supply chain management, and customer relationship management.

  • Introduction to Enterprise Resource Planning

    Student will understand several ERP modules, ERP implementation life cycle and strategies, software and vendor selection, go-live readiness and post-implementation of ERP , why ERP systems are implemented to include business process re-engineering, and the role of staff, vendors, consultants, and the organization in making the ERP implementation process successful.